Please read carefully the following instructions to redeem your Groupon/Deal. Otherwise, you may experience delays in the redemption process. All Groupon/Deal holders must call the studio (202) 588-7363 to activate your Groupon/Deal prior to booking reservations for classes online.
*All classes MUST have a reservation* *All Groupon/Deals are for NEW customers only.*
*All Groupon/Deals may be subject to Restrictions *
WHAT DO YOU NEED TO DO IF YOU HAVE A Groupon/Deal?
NOTE: All classes are non-refundable and non- transferable.
**ALL SESSIONS MUST BE USED BY THE EXPIRATION DATE ON THE CLASS CARD ISSUED**
Frequently Asked Questions
Q: When must I use all my classes on my Groupon/Deal?
Q: Classes are really full. Can I RSVP?
Q: It is the last day before the Groupon/Deal expires. I would like to activate my Groupon/Deal.
A: No. All Groupon/Deal are for new students only (stated in the terms and conditions on both the ad and the voucher). So, if you have taken classes before with us, then you would not be a new student and would not be eligible to use the promotional value. Your options are ; purchase a membership, a class card or a single class.
Q: My Groupon/Deal expired but I did not use all of the classes. What can I do?
Q: I have been out-of-town/traveling/busy at work...etc, and I have only used a handful of my classes. Is there any way I can get an extension on my Groupon/Deal?
A: In order to be fair to all students, we cannot extend Groupon/Deal except in cases of absence due to a medical problem. All such requests must be in writing with proof of a doctor's note to receive the extension, and must be sent to firstname.lastname@example.org.